Who Makes Your BCH Order—and How It Is Checked

About BCH

Who Makes Your BCH Order—and How It Is Checked

Richardson manufactures the hat blank. BCH performs the custom production work in-house, including artwork and production preparation as applicable, leather-patch engraving and cutting, bonding, embroidery, quality control, packing and fulfillment.

From artwork to finished order

Artwork and proof review

BCH checks the design, placement, selected method, quantity, timing and order notes before production.

In-house production

BCH engraves and cuts leather patches, bonds patches and performs embroidery on a Ricoma MT-2002-8S two-head commercial machine.

Finished-work QC

BCH inspects the finished customization, packs the order and fulfills it from the shop.

The people behind the work

Casey leads much of the daily production rhythm, customer details, troubleshooting and quality checks. Peter brings an engineer's approach to systems, pricing and a clearer customer path. Luke is part of the founding story and the shop's practical, service-minded roots.

Clear terms before production

Standard front customization is priced at the blank cost + $8; each additional application is +$2. Leather-patch hats have no minimum. Embroidery has a 10-hat minimum per design. Turnaround varies by order and is confirmed during proof and order review.

If BCH makes a genuine workmanship or production mistake, BCH makes it right.

Meet Peter

Peter brings an engineer's approach to BCH: systems, process, pricing, and the details that make custom ordering easier to understand. That mindset is part of the shop's standard front customization pricing and the steady cleanup of the customer path.

Portrait of Peter Cowan
Man speaking into a microphone on a green background

Meet Luke

Luke is part of the founding story and helped shape the practical, service-minded roots of BCH. The shop still carries that preference for useful gear, clear expectations, and treating each customer order like it matters.

Meet Casey

Casey leads much of the daily production rhythm: design preparation, production flow, customer details, troubleshooting, and quality checks. Her role is not just support; she helps make sure orders are clear, clean, and ready before they leave the shop.

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