A leather patch is cut from genuine leather. A leatherette patch is cut from a faux leather sheet.

A Richardson 112 is a no “pattern” hat, so it will have basic color schemes. A Richardson 112P will have patterns.

It is simple! All you have to do is purchase the respective hat, and during your checkout sequence upload your custom design file. If all of that fails, you can always reach us at contact@bwc-hc.com. If you have to email us your custom design file, please include your full name in the subject line of the email for quick reference.

Please navigate to our custom patch section of the website, where these products can be located. This can be easily reached by using the Navigation menu at the top of this page. Shop > Custom Patches.

The process is both the same for custom patches & custom patch hats. During your checkout sequence, you will be prompted several times to upload your custom design file. If all of that fails, you can always reach us at contact@bwc-hc.com. If you have to email us your custom design file, please include your full name in the subject line of the email for quick reference.

At the moment we only accept .JPG (JPEG) & .SVG (Scalable Vector Graphics) files. We are actively working on expanding the file types we can accept.

Prior to purchasing, email us your file at contact@bwc-hc.com, and just plainly ask if it will work. We will provide inputs, so you can be confident about your design.

We will not engrave or design based off a trademarked image or logo, unless proof of ownership is provided.

Although we genuinely try to please everyone, it is understood not everyone will like our products. If an order can be cancelled before it ships, we will cancel it, and refund your money. If the order was for a blank hat(s) only, and these can be returned to us (you would have to ship it to us) in unworn/mint condition, we will issue a refund. If the order was for custom patches or custom patch hats, and we have not begun our production process at the time of the request, the order will be cancelled, and we will issue a refund. Otherwise there is a no refund policy in place.

At this time, we do not carry youth size hats. We are currently working to expand our readily available stock, and will get these posted as soon as we can.

The easiest to work with design files are .SVG. It is best if these files are black & white, have no shading, and have clean lines.If it is a .JPG file, please ensure it is a high quality JPG.Although our laser can engrave to very fine detail, it cannot shade a patch. Either it is an engraved section, or it is not.